The PLSP

EFFECTIVE COMMUNICATION (Week TWO)

Categories: Soft Skills
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About Course

Course Objective

At the end of this course, participants should be able to demonstrate basic competence in communication skills relating to the workplace.

“Communication is a skill that you can learn. It’s like riding a bicycle or typing. If you are willing to work at it, you can rapidly improve the quality of every part of your life”  -Brian Tracy

“The art of communication is the language of leadership”  -James Humes

“I’d say you are unlocking the value of a person when you communicate openly with them.”  -Mark Loehr

Course Content

Introduction

  • Definition
  • Importance of effective communication
  • Features of effective communication

Types of communication

Case Study

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